For all ticket holders

No refunds will be made after  26th March 2018 this will be the last cancellation date for any refunds.

Before 26th March 2018 any cancellations will be deducted 20% pro rata to cover hotel and office administration costs.

Installment customers who have not completed their plan,  may at the managements discretion and subject to availability move to a lower cost plan. The latest date for this will also be 26th March  2018. 

Cancellations or ticket alterations will only be accepted through e-mail steph@rainbowfaces.co.uk and also copy in hello@facepaintingconvention.com 

If after  26th March 2018 up till 1st August 2018 you are unable to attend the show, you may sell your ticket, however YOU MUST inform us on 01952 811544  by speaking to a member of staff. This is to ensure the hotel and team are aware of the details of attendees. Remember that this event is for professional artists and your replacement must meet this requirement.   

The Management can at any time update or ammend our cancellation terms & conditions.

PLEASE NOTE, TICKET LINE CLOSES ON 1ST AUGUST 2018 NO TICKETS CAN BE CHANGED OR AMMENDED

Last ammended 4th January 2018