CANCELLATION POLICY

Cancellation Policy for ticket holders

Terms and Conditions for the UK Convention a private company event

All-inclusive:- A cancellation  fee totally of £45  for all inclusive ticket holders is required  and day tickets a £20 cancellation. Booking fees are not refundable under any circumstances, if no booking fee paid htenm the cancellation fee will be as above and other than cancellation of the event by us or unless the event is moved to another date which prohibits you from attending. 

If you pay a deposit for a ticket and miss the advertised deadline to pay the balance, your ticket will be void and no refund due.

No refunds will be made after 28th February 2024 this will be the last cancellation date for any cancellations,  last date for cancellations and refunds will be 28th February 2024. For all inclusive tickets minus the £45 booking will be refunded and day tickets minus the £20 booking fee

Instalment customers who have not completed their plan may, at the management’s discretion, and subject to availability move to a lower cost plan. The latest date for this will also be 28th February 2024.

 Cancellations or ticket alterations will only be accepted through e-mail hello@facepaintingconvention.com and not through Facebook, answer machine or through a member of staff

If after 28th February 2024 up till 1st August 2024 you are unable to attend the show, you may sell your ticket, however YOU MUST inform us on the above email and ensure to include details of the new attendees. Remember that this event is for professional artists and your replacement must meet this requirement.   

 Tickets are not transferable after 1st August 2024, if you won a ticket or a discounted ticket you may NOT sell this ticket, there is no cash alternative and therefore your ticket becomes void if you can no longe attend. Tickets are non transferable

The Management can at any time update or amend our cancellation terms & conditions

TICKET LINE CLOSES ON THE 1ST AUGUST 2024 AND NO NAME CHANGES CAN BE MADE ON YOUR PRINTED TICKET.

The event organiser, venue management and  Rainbow Faces Ltd, accept no responsibility for any personal property.

 All of these terms and conditions are governed by English law.

If a Promoter also lists terms and conditions, these supersede those of UK Face & Body Painting Convention

We reserve the right to cancel any tickets we believe to have been purchased fraudulently.

Our terms and conditions are in line with Consumer

UK Convention and Rainbow Faces Ltd do not accept any liability for any losses or claims arising from any inability to access the website, any interruption or any failure to complete a transaction.