CANCELLATION POLICY

Cancellation Policy for Ticket holders

Terms and Conditions for the UK Convention, a private company event

Terms and Conditions for the UK Convention, a private company event

All-inclusive: A cancellation booking fee of £45 for all-inclusive ticket holders is required per person, and a £20 cancellation is required for day tickets per person. Booking fees are not refundable under any circumstances unless the event is moved to another date which prohibits you from attending. 

If you pay a booking deposit for a ticket and miss the advertised deadline to pay the balance, your ticket will be void, and no refund will be due.

No refunds will be made after 28th February 2024. This will be the last cancellation date for any cancellations. The last date for cancellations and refunds will be 28th February 2024. For all-inclusive tickets minus the £45 per person booking will be refunded, and day tickets minus the £20 per person booking fee.

Instalment customers who have not completed their plan may, at the management’s discretion, move to a lower-cost plan subject to availability. The latest date for this will also be 28th February 2024.

 Cancellations or ticket alterations will only be accepted through e-mail hello@facepaintingconvention.com and not through Facebook, answer machine or through a member of staff.

You may sell your ticket if you cannot only attend the show, deadline for name changes is 1st August 2024. However, you'll need to let us know in the above email and include details of the new attendees. To remind you, this event is for professional artists; your replacement must meet this requirement.   

 Tickets are only transferable before the 1st of August 2024. If you won a ticket or a discounted ticket, you may NOT sell this ticket to profit; there is no cash alternative, so your ticket becomes void if you can no longer attend. Tickets are non-transferable

The Management can update or amend our cancellation terms & conditions at any time.

TICKET LINE CLOSES ON THE 1ST OF AUGUST 2024, AND NO NAME CHANGES CAN BE MADE ON YOUR PRINTED TICKET.

The event organiser, venue management and  Rainbow Faces Ltd accept no responsibility for any personal property.

 All of these terms and conditions are governed by English law.

If a Promoter also lists terms and conditions, these supersede those of the UK Face & Body Painting Convention.

We reserve the right to cancel any tickets we believe to have been purchased fraudulently.

Our terms and conditions are in line with Consumer

UK Convention and Rainbow Faces Ltd do not accept any liability for any losses or claims arising from any inability to access the website, interruption, or failure to complete a transaction.

MANAGEMENT